Exeter, United Kingdom
Business Systems Support Manager
Retail
Education
Exeter College 1994 — 1996
BTEC National Diploma, Computer Science, Pass
Experience
Oracle August 2001 - Present
Torex Retail/Micros February 2000 - August 2001
ARCIRIS LIMITED April 1995 - February 2000
Skills
Windows 7, Acronis, Troubleshooting, Crystal Reports, Customer Support, Computer Hardware, Training, Sla, Account Management, Hardware, Problem Solving, Microsoft Word, Process Improvement, Windows, IT Management, IT Service Management, Acronis True Image, Touchpaper, Team Management, XP, Database Design, Microsoft Excel, Help Desk Support, CRM, Ghost Imaging, Databases, Stock Control, Integration, Stock Management, Team Leadership, Microsoft Office, Multi-channel Retail, Stock Picking, Windows XP, Management, Sales Process, Clonezilla, RAID, Software Installation, Windows 2000, Service Delivery, POS, Business Analysis, Operating Systems, Microsoft Windows 98, Team Building, Retail, Customer Service, Norton Ghost, Customer Satisfaction