Marcos Navarro Alcaraz. Director TI
Spain
Socio Director en ANTITES
Information Technology and Services
Education
IE Business School 2014 — 2014
Critical Perspectives on Management, Business Management
University of Washington 2014 — 2014
Designing and Executing Information Security Strategies, Information Security
University of Maryland College Park 2013 — 2013
Developing Innovative Ideas for New Companies, The First Step in Entrepreneurship
IESE Business School - University of Navarra 2011 — 2011
IESE, Escuela de Direccion FCC
Project Management Institute 2007 — 2007
Project Management Profesional, PMP
1986 — 1993
Ingeniero Industrial, Electricidad - Electronica y Automatica
Experience
ANTITES October 2013 - Present
Universidad Europea de Madrid October 2007 - Present
European Outsourcing Association - EOA Spain May 2014 - Present
European Outsourcing Association España (EOA Spain) September 2010 - April 2014
Fomento de Construcciones y Contratas (FCC) October 2009 - October 2013
Indra January 2001 - October 2009
Sema Group (ATOS Origin) 1998 - 2001
Horus Hardware S.A. May 1994 - December 1998
Red Electrica de España (REE) June 1992 - May 1994
Skills
Major Incident..., PMO, ITSMF, Service Portfolio..., IT outsourcing expert, Team Management, IT Transformation, IT Enabled Business..., Multi-sourcing, IT Project Lifecycle, Incident Management, Service Continuity, Service Focused, Transition Management, Help Desk Institute, Technology Change, Business Strategy, ITIL, CIO Advisory Services, IT Service Management, Service Desk Management, Service Availability, Programme Delivery, IT Relationship..., IT Operations, IT contract negotiation, Process Transitioning, Service Level Management, Team Leadership, Program Management, Project Management, IT Performance..., IT Strategy, Transformational..., IT Outsourcing, Programme Office, IT Management, Director TI, IT Executive Management, IT Cost Optimization, ITIL Service Strategy, Service Improvement, IT Senior Manager, Data Center, Account Management, Process Orientation, Change Management, Outsourcing, Service Operation, PMP