Ireland
Technical Team Manager at Apple
Consumer Electronics
Experience
Apple June 2014 - Present
Apple November 2012 - July 2014
Apple February 2012 - November 2012
Apple August 2011 - February 2012
Blizzard Entertainment July 2010 - August 2011
Blizzard Entertainment July 2008 - July 2010
Skills
Direct Sales, iOS, Training, Consumer Electronics, Teamwork, Mac, Sales Management, Reporting, Leadership, Analysis, Mobile Devices, OS X, Windows 7, Windows, Process Improvement, Quality Assurance, Operating Systems, CRM, Project Management, Troubleshooting, Windows XP, Technical Training, Sales Operations, Communication, Solution Selling, Customer Service, Team Leadership, Mac OS, Telecommunications, Customer Experience, iPhone, E-commerce, Technical Support, Networking, Computer Hardware, Management, Sales, Problem Solving, Testing, Customer Support, Team Management, Call Centers, Time Management, Customer Retention, Customer Satisfaction