Ireland
Operations & Service management professional, leading team development, change and simplification.
Computer Software
Education
Platt College, Tulsa OK 1991 — 1993
Diploma, Hospitality, Travel and Tourism
Midhurst Grammar School 1986 — 1990
10 GCSE
Experience
SAP October 2013 - August 2015
SAP April 2012 - October 2013
LifeWave, Inc June 2010 - April 2012
MICROS Systems UK Limited May 2003 - May 2009
MICROS Systems UK Limited May 2002 - May 2003
MICROS Systems UK Limited January 2000 - January 2002
MICROS Systems UK Limited January 1997 - January 1998
Queens Moat Houses Management GmbH January 1995 - January 1997
Travel Inn Gatwick Airport January 1994 - January 1995
Holiday Inn January 1992 - January 1994
Skills
Business Development, Strategy, Sales Operations, Team Leadership, Recruiting, Sales, Customer Support, SaaS, Partner Management, Enterprise Software, Technical Support, Team Building, Business Strategy, Project Management, Vendor Management, B2B, Cloud Computing, Telecommunications, Business Intelligence, Training, Integration, Customer Satisfaction, IT Management, SAP, CRM, Leadership, Customer Service, Project Planning, Negotiation, Business Analysis, Budgets, Outsourcing, Cross-functional Team..., Change Management, Account Management, Operations Management, Program Management, Sales Management, IT Service Management, Process Improvement, Budget, Call Centers, SLA, Team Management, Business Process, Product Management, New Business Development, Customer Experience, Service Delivery, Management