Ireland
User Services Representative
Information Technology and Services
Education
Cork Institute of Technology 2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Cloud Computing
Escola Professional Gustave Eiffel Polo da Amadora 2002 — 2005
12 year, IT Networks and Electronics, 12.5 from 1 to 20
Experience
LogMeIn September 2014 - Present
Atos Worldline August 2011 - July 2014
Siemens IT Solutions Ireland February 2008 - August 2011
Siemens Portugal June 2007 - February 2008
Skills
Project Management, Active Directory, Security, Windows 7, IT Service Management, Disaster Recovery, Microsoft SQL Server, Windows Server, Troubleshooting, XML, Databases, VMware, Cisco Technologies, VPN, Windows, Microsoft Exchange, DNS, Incident Management, Servers, Unix, Requirements Analysis, Oracle, Apache, Windows XP, Citrix, SQL, MySQL, Computer Hardware, Service Desk, Microsoft Windows, TCP/IP, System Administration, Operating Systems, Sla, Business Intelligence, Linux, Technical Support, SharePoint, Team Leadership, Cloud Computing, Virtualization, IT Management, XP, Data Center, Java, Information Technology, PL/SQL, IT Operations, ITIL, Visio