Ireland
Global Project Manager at Xerox
Information Technology and Services
Education
Rathmore Grammar School 1990 — 1997
Experience
Xerox August 2012 - Present
IBM June 2010 - July 2012
Sports World September 2009 - June 2010
Travelling the World August 2007 - June 2009
RMIT University September 2008 - December 2008
Symantec 2002 - July 2007
Skills
Teamwork, System Administration, Team Management, Call Centers, Process Improvement, Team Building, ITIL, Project Management, Management, CRM, Incident Management, Troubleshooting, Service Delivery, Service Management, Windows, Vendor Management, SLA, Customer Service, MS Office Suite, PMO, Project Delivery, Lotus Notes, Leadership, Training, Sla, Sales Operations, IT Management, Account Management, Team Leadership, Program Management, Integration, Outsourcing, Service Improvement, Transition Management, Change Management, Sales Management, Coaching, IT Service Management, Problem Management, Recruiting, Business Analysis, Customer Relations, Service Desk, Microsoft Office, IT Operations