Ireland
Head of Retail Customer Recoveries at FSG Retail, AIB
Banking
Education
UCG 1984 — 1987
Bachelor's degree, Economics
Experience
FSG Retail, AIB October 2011 - Present
AIB October 2003 - October 2011
AIB September 2000 - September 2003
Skills
Payment Card Processing, Payment Systems, Mobile Payments, Business Requirements, Financial Risk, Cards, Business Strategy, Stakeholder Management, Financial Analysis, Credit Cards, Banking, Outsourcing, Business Analysis, Vendor Management, Relationship Management, IT Strategy, Electronic Payments, Management, Change Management, Payments, Business Intelligence, Operational Risk, Payment Services, Process Improvement, Project Portfolio..., Retail Banking, PMO, Risk Management, Credit Risk, Requirements Gathering, Project Delivery, Financial Services, Business Process..., E-payments, Business Transformation, User Acceptance Testing, AML, Team Management, Credit, Fraud, Portfolio Management, Debit Cards, EMV, Cash Management, Payment Industry, Management Consulting, Operational Risk..., Governance, Strategy, Acquiring