Ireland
Information Developer, Technical Writer, Content editor, Wiki administrator, Web migration
Information Technology and Services
Education
University of Limerick 2000 — 2004
Bachelor of Arts (B.A.), Languages with Computing, Honours
Experience
IBM August 2010 - Present
FETAC (Further Education and Training Awards Council) August 2009 - August 2010
Department of Planning NSW September 2008 - May 2009
Yahoo! December 2006 - February 2008
Skills
Requirements Analysis, Keynote, Usability Testing, Lotus Connections, Technical Writing, Adobe Acrobat, CMVC, CSS, Content Development, Competitive Analysis, Data Analysis, Web Content Optimization, Dreamweaver, Knowledge Management, Confluence, Content Writing, DITA XML, Technical Documentation, Adobe Contribute, NetInsight, Viewlet Builder, FrameMaker, Microsoft Excel, Documentations, PowerPoint, Requirements Gathering, Manuals, RoboHelp, Information Design, HTML, Software Documentation, Captivate, Usability, Documentum, DITA, Wikis, Microsoft Word, Technical Communication, Google Analytics, XML, Visio, Online Help, Online Editing, CMS, Web Analytics, Web Content Management, Lotus Notes, Content Management, SnagIt, Agile Methodologies