Ireland
Technical Program Manager (DevOps) / People Manager at Microsoft
Information Technology and Services
Education
Lean Six Sigma Black Belt 2006 — 2015
Ingersoll Rand University / Microsoft Learning, Six Sigma
Executive Masters of Business Administration (MBA) 2011 — 2013
University of Wales, MBA, First-class honour (1st)
ITIL v3 Certified 2010 — 2010
Self Study, ITIL
Microsoft Certified Solution Developer Trained 2005 — 2005
Passax Computers - Boot Camp, MCP
BSc. Information Technology for Business Applications 2002 — 2004
Galway-Mayo Institute of Technology
BEng. in Electronic Engineering 1994 — 1997
Galway-Mayo Institute of Technology, Bachelor of Engineering in Electronic Engineering
Experience
Microsoft March 2014 - Present
Microsoft October 2012 - March 2014
CSC December 2011 - October 2012
Ingersoll Rand, Corporate Centre - IT Infrastructure October 2006 - October 2011
Ingersoll Rand, Enterprise Services January 2008 - June 2009
ThermoKing, Ingersoll Rand October 2006 - January 2008
Dell Inc. Ireland March 2005 - October 2006
Hewlett-Packard / Celestica Ltd. January 2001 - March 2005
Tyko Mallinckrodt March 2000 - December 2000
Manufacturing Services Ltd. January 1998 - March 2000
Skills
Six Sigma, Windows Server, Microsoft TMG 2010 &..., Active Directory, Testing, Disaster Recovery, Citrix, VMware ESX, Microsoft BI Suite, Troubleshooting, Technical Support, Microsoft SQL Server, Telecommunications, Software Documentation, VoIP, Infrastructure, Software Installation, Process Improvement, Hyper-V, Visio, Data Center, TMG, People Management, Networking, Microsoft Exchange, Virtualization, IT Service Management, Windows, Project Management, Servers, ITIL, System Administration, Databases, Microsoft Technologies, Integration, ERP, DNS, Hardware, Linux, Cross-functional Team..., Kaizen, Business Intelligence, IT Management, Cloud Computing, WAN, System Deployment, Project Planning, ITIL Certified