Ireland
Global Travel Analyst at SYNCREON
Leisure, Travel & Tourism
Education
Pobalscoil Neasain 1997 — 2003
Leaving Cert.
Experience
SYNCREON May 2015 - Present
SYNCREON April 2013 - Present
Aer Lingus August 2012 - March 2013
Stream Global Services August 2010 - July 2012
Stream Global Services January 2008 - August 2010
Skills
Operating Systems, Operations Management, Business Analysis, Outsourcing, Customer Satisfaction, Sales Management, Leadership Development, Employee Relations, Sla, Training Delivery, Analytics, Cross-functional Team..., Team Building, Vendor Management, Computer Hardware, Software Documentation, Windows 7, Employee Training, Teamwork, System Administration, Sales, Customer Support, Customer Service, New Business Development, Customer Experience, CRM, Management, Call Centers, Account Management, Team Management, BPO, Team Leadership, Workforce Management, Business Development, Quality Assurance, Troubleshooting, People Development, Contact Centers, Customer Retention, Service Delivery, Leadership, Call Center, Project Management, Process Improvement, Telemarketing, Telecommunications, Data Analysis, Training, Performance Management, Technical Support