Ireland
Senior Lead Developer at UPC
Telecommunications
Education
Rummelsberg
Experience
UPC May 2014 - Present
TyreCheck October 2013 - April 2014
Lloyds Banking Group October 2002 - November 2012
Cable & Wireless February 2000 - September 2002
Pan-European Communications GmbH October 1999 - February 2000
Skills
Leadership, SAS, Six Sigma, QPC Workforce Management, Time Management, SAS Base, Stakeholder Management, Excel VBA, Microsoft Office, Planning & Forecasting, SPSS ShowCase Query, Visual Basic, Crystal Reports, Effective Presentation, FileMaker Pro, Contact Centers, Resource Management, Project Delivery, Lean Six Sigma, Performance Management, Forecasting, Data Analysis, Avaya Predictive Dialer..., Process Improvement, Business Process..., Management Reporting, Project Planning, VBA, Banking, Risk Management, Business Process Mapping, Analysis, Call Center Reporting, Management, Business Process, SPSS ShowCase Warehouse..., Call Center, Appleworks, Delegation & Planning, Visio, Requirements Gathering, Business Transformation, User Acceptance Testing, Nortel Symposium Server..., Business Intelligence, Customer Service, Access, Change Management, Workforce Management, Call Centers