Ireland
Vice President, Client Operations, Section Manager at Citi
Financial Services
Education
QQI - Quality and Qualifications Ireland 2015 — 2015
Certificate (Level 6), Project Management, Distinction
Michael Smurfit UCD Business School 2009 — 2011
Master’s Degree, MSc (MiM) Business Management
The Institute of Banking 2008 — 2009
Certificate in Applied Financial Services, Finance, General
Dublin Institute of Technology (DIT) 2003 — 2007
Bachelor’s Degree, Human Resources Management/Personnel Administration, General
Experience
Citi May 2010 - Present
Citi October 2006 - May 2010
Citi February 2005 - October 2006
Kylemore Foods Group February 2004 - February 2005
Capital Bars plc September 1999 - February 2004
Skills
Process Improvement, Team Leadership, Trade Finance, Financial Risk, Vendor Management, Credit Cards, Fixed Income, PowerPoint, People Management, Customer Service, Retail Banking, Financial Services, Operational Risk, Business Process..., Portfolio Management, Credit Risk, FX Options, Payments, Microsoft Office, Teamwork, Banking, Leadership, AML, Customer Satisfaction, Management, Risk Management, Credit, Back Office, Commercial Banking, Operational Risk..., Business Intelligence, Team Management, Microsoft Word, Change Management, Treasury Management, Analysis, Sales, CRM, Relationship Management, Strategy, Financial Analysis, Microsoft Excel, Cash Management, Finance, Corporate Finance, Business Analysis, Project Management, Investments, Internet Banking, Investment Banking