Ireland
Customer Success Manager at SAP
Consumer Electronics
Education
Netakademie Eppelborn 2001 — 2001
eCommerce-Manager-IHK, Online Marketing, Project Management, Web-design, Web-controlling & Legislation
KBBZ Merzig Germany 1998 — 2000
IndustrieKaufmann, Business Management
Commercial College Lebach, Germany 1993 — 1997
Economics, Accounting, Finance, English, German
Experience
SAP May 2015 - Present
PayPal September 2014 - February 2015
ZeniMax Online Studios March 2014 - August 2014
Apple October 2007 - March 2014
Skills
Computer Hardware, Accounting, eCommerce, People Management, iWork, Cross-functional Team..., Software, Logic Pro, Microsoft Excel, Troubleshooting, Business Process, Call Centers, Account Management, OS X, German, Mobile Devices, Technical Support, Recruiting, Training, Analysis, Team Management, Team Leadership, Social Media, Mac, Coaching, Leadership, Event Management, Customer Support, CRM, Customer Service, Customer Experience, Web Design, Employee Training, iPhone, Microsoft Office, Hardware, Audio Engineering, E-commerce, Project Management, Process Improvement, Management, Mac OS, iOS, Change Management, Business Management, Product Management, Teamwork, Strategy, Customer Satisfaction