Ireland
Incident & Problem Manager at Vodafone Ireland
Financial Services
Experience
Vodafone Ireland October 2014 - Present
Vodafone Ireland February 2014 - October 2014
Hertz October 2013 - February 2014
arvato Finance April 2013 - July 2013
arvato Finance November 2012 - March 2013
arvato Finance March 2005 - October 2012
Arvato Finance Services Ltd April 2003 - March 2005
arvato Finance November 2001 - April 2003
Skills
Software Documentation, Project Management, Coaching, BPO, Financial Services, Performance Management, Data Analysis, Risk Management, Business Process..., SDLC, Sla, Google Adwords, Active Directory, Training Delivery, Testing, Outsourcing, People Development, Financial Analysis, Linux, Customer Satisfaction, Microsoft Office, Project Planning, Customer Service, Oracle SQL, Team Management, Call Center, Order to Cash, Account Management, Recruiting, Payments, PowerPoint, Requirements Analysis, Change Management, Databases, Linux System..., Operations Management, Problem Solving, Process Improvement, Call Centers, Talent Acquisition, Business Intelligence, Credit, SQL, People Skills, Management, E-commerce, Database Administration, Business Analysis, Accounts Receivable, Microsoft Excel