Ireland
Currently Seeking New Opportunities
Financial Services
Education
RSA 1999 — 1999
Certificate of Professional Competence in National/International Road Haulage Operations, Transportation and Highway Engineering, Pass
RSA 1998 — 1998
Certificate of Professional Competence in National/International Road Passenger Transport Operations, Transportation and Highway Engineering, Pass
Belair Education College 1988 — 1989
Hotel & Travel Management, BA Fares & Ticketing Part 1 & 2, Tourism and Travel Services Management, Honors
La Sainte Union School 1982 — 1988
Experience
Pepper Financial Services Group April 2015 - June 2015
MBNA / Avantcard March 2014 - January 2015
Bank of America December 2008 - March 2014
Bank of America December 2007 - December 2008
Bank of America May 2007 - December 2007
Bank of America December 2006 - May 2007
Bank of America February 2006 - December 2006
Skills
Team Leadership, Outsourcing, Collection Development, Analysis, Operations Management, Negotiation, Risk Management, Customer Service, Budgets, Special Collections, Business Strategy, Sales Management, Coaching, Analytics, Finance, Customer Retention, Governance, Time Management, Process Improvement, Credit Risk, Call Centers, Customer Satisfaction, Change Management, Financial Services, Relationship Management, Leadership, Portfolio Management, People Development, Credit Cards, Customer Experience, Sales, Strategy, Performance Management, Business Analysis, Risk Assessment, Financial Analysis, Microsoft Office, Management, Quality Control, CRM, Banking, Training, Quality Management, Quality Auditing, Business Process..., Business Development, Financial Risk, Team Management, People Management, Account Management