Ireland
Customer Service Manager by day and Ideas Guy all the time!
Management Consulting
Education
LabourNet 2010 — 2010
Certificate, Initiating a Disciplinary Hearing
Discovery Institute 2007 — 2007
Certificate, The License to Lead Management Program
Standard Bank Learning Centre 2004 — 2004
Certificate, Card Holder Services, Product and Process
Virgin Active SA 2004 — 2004
Certified Group Training Course, V-Box, V-Row, V-Core, V-Aqua, V-Cycle
Reebok Instructors Alliance 2003 — 2004
Basic Science of Exercise Diploma, Physiology, Kinesiology, Anatomy, Nutrition, Group and Personal Training
SBS Networking Academy 2000 — 2000
MSCE & A-Plus Certificate, Computer Hardware, Network Engineering
John Ross College 1995 — 1999
Matric, Mathematics, Accounting, Science, Biology, English, Afrikaans
Experience
Amazon.co.uk July 2014 - Present
Under Construction October 1981 - Present
NuDebt Management (Pty) Ltd 2014 - 2015
Amazon.co.uk May 2011 - June 2014
ALTECH NETSTAR October 2009 - December 2010
Discovery Health January 2009 - September 2009
Destiny Health April 2008 - December 2008
Destiny Health July 2006 - December 2008
Destiny Health November 2005 - June 2006
Combined Marketing Services January 2005 - October 2005
Skills
Outlook, Project Management, New Business Development, Coaching, Training, Business Process..., Project Planning, Teamwork, Team Leadership, Management, Business Strategy, Project Delivery, Team Building, E-commerce, Interviews, Customer Service, Troubleshooting, Employee Engagement, Call Center, Retail, Telecommunications, Workforce Management, Succession Planning, CRM, Performance Improvement, Business Analysis, Microsoft Office, Process Improvement, Call Centers, Leadership, Employee Training, Training Delivery, Change Management, Sales, Performance Management, Analysis, Leadership Development, Strategy, Recruiting, Customer Experience, Quality Assurance