Silvia Serrano Serrano, PMP
Madrid Area, Spain
Business Development Manager Public Administration and Healthcare en Indra
Information Technology and Services
Education
EOI (Escuela de Organización Industrial) 2014 — 2014
Programa de Dirección para Mujeres de Alto Potencial, 9,1
Project Management Institute 2010 — 2010
PMP Certification, PMI Membership
IHM-Medichal Technology 2007 — 2008
Health Management Master, Endorsed by the Continuous Training Committee of the Ministry of Health and Social Policy
IE (Instituto de Empresa) 2007 — 2007
PDA, Advanced Management Program
Universidad Autónoma de Madrid 1993 — 1997
Licentiate degree, Business Administration and Management, General, Sobresaliente
Colegio San Juan Bautista (Salesianos) 1992 — 1993
COU, Opción A - Ciencias Puras, Matrícula de Honor
Colegio María Auxiliadora (Salesianas) 1989 — 1992
Bachelor of Applied Science (B.A.Sc.), Sobresaliente
Experience
Indra October 2013 - Present
Indra October 2012 - October 2013
Indra June 2011 - October 2012
Indra September 2008 - June 2011
Indra January 2000 - September 2008
Indra January 1998 - December 1999
Coopers & Lybrand January 1997 - December 1997
Skills
Gestión de proyectos, Consultoría, Negotiation, PMO, IT Service Management, Product Management, Change Management, Marketing Strategy, Team Leadership, Business Process, Management Consulting, Pre-sales, Business Development, Business Analysis, Human Resources, Security, Start-ups, Business Strategy, Estrategia empresarial, Project Management, Healthcare, Customer Service, Governance, Healthcare Information..., Strategy, Cross-functional Team..., Inteligencia empresarial, Process Improvement, Team Management, Project Portfolio..., CRM, ITIL, Consulting, Integration, Management, Business Intelligence, Telecommunications, Administración y..., Program Management, Business Process..., IT Strategy, Product Development, Strategic Planning, PMP, Requirements Analysis, Outsourcing, Cloud Computing, IT Management, ERP, Software Project...