Lisbon Area, Portugal
Team Manager at Fujitsu
Information Technology and Services
Experience
Fujitsu April 2013 - Present
Thomson Reuters September 2011 - Present
Merrill Lynch February 2010 - August 2011
Virtual Translations - Freelance January 2005 - January 2009
Computacenter January 2006 - July 2006
Shell International in Manchester January 2000 - July 2004
Skills
Business Process, IT Operations, Project Delivery, Problem Management, Windows Server, PMO, SLA, Service Desk, Software Documentation, Blackberry Enterprise..., IT Service Management, Process Improvement, Management, Business Process..., Citrix, Disaster Recovery, Incident Management, Telecommunications, Troubleshooting, Active Directory, System Administration, Solution Architecture, Service Delivery, PRINCE2, Stakeholder Management, Sla, IT Outsourcing, Service Improvement, Data Center, Help Desk Support, Outsourcing, System Deployment, ITIL Certified, Service Management, Technical Support, ITIL, IT Strategy, ITIL v3 Foundations..., Change Management, IT Management, Requirements Analysis, Project Portfolio..., Servers, Team Leadership, Leadership, Business Analysis, Team Management, Infrastructure