Cristina Loureiro Lhansol
Lisbon Area, Portugal
Experienced Technical Support Agent / freelance technical translator (ENPT)
Translation and Localization
Skills
Mac OS X Lion, Ubuntu, Windows XP, SWIFT messaging, Passolo, CAT tools, Customer Relations, InDesign, SAP, Photoshop, Illustrator, AS400, Six Sigma, CRM software, Fiber Optic Networks, Portuguese, XP, Technical Support, Problem Solving, ITIL v3 Foundations..., Customer Experience, Manuals, Windows 7, Microsoft Office, Troubleshooting Hardware, Translation, String translation, Active Directory, Incident Management, CRM, English, Windowns 8, Remedy, Technical Translation, Remote Troubleshooting, Crystal Reports, ADSL, VPN, Customer Service, Microsoft CRM, Troubleshooting, English to Portuguese..., Blackberry Enterprise..., Midas, Siebel, SDL Trados, IBM iSeries, Proofreading, FTTH, BMC Remedy