Lisbon Area, Portugal
10+ Anos de Experiência em TIs como Chefe de Equipa / Coordenadora
Telecommunications
Education
CITEFORMA (Centro de Formação Prof. Trabalhadores Escritório, Comércio, Serviços e Novas Tecnologias 1996 — 1997
Secretária Administrativa, Curso Técnico-Profissional de Secretariado e Burótica
Liceu D. Pedro V, Lisboa 1994 — 1995
12º Ano, Estudos Humanísticos
Escola Secundária Braamcamp Freire, Lisboa
11º Ano, Estudos Humanísticos
Experience
Fujitsu Technology Solutions September 2014 - March 2015
PT Cloud e Data Centers - outsourced pela Tecnocom January 2014 - July 2014
Cisco Systems - outsourced pela Livingbrands Portugal (Sellbytel Group) November 2012 - January 2013
Cisco Systems - outsourced pela Livingbrands Portugal (Sellbytel Group) January 2011 - October 2012
Netopolis - Portugal May 2008 - April 2010
Anix Group - United Kingdom May 2004 - April 2008
Sofinloc (Informática) - Portugal March 2001 - January 2004
Integer, SA / INOVIS - Portugal April 1999 - February 2001
Skills
Key Account Management, Partner Management, Service Delivery, IT Service Management, Service Desk, Key Performance..., Managed Services, CRM, Following Up, Cisco Certified, Social Networking, Business Development, Borderless Networks, Professional Services, Price Quotes, Coordination, Translation, Sales, Communication, Collaboration, Data Center, Problem Solving, IT Operations, Client Development, Courtesy, Incident Management, Customer Engagement, Exceptional People..., Follow Through, ITIL Certified, Pre-sales, Troubleshooting, Customer Service, Leadership, Cisco Technologies, Training Delivery, Salesforce.com, Customer-focused, Cloud Computing, Partner Development, Virtualization, Text Editing, Management, Partner Programs, Expectations Management, Web Applications, Forecasting, Deals, Sla, Telecommunications