Lisbon Area, Portugal
Portugal at Currently Looking for a New Opportunity
Computer Networking
Education
Humanist – Consultoria de Recursos Humanos 2002 — 2002
Quality Management, IT Helpdesk team work and quality management
Neves de Almeida – Consultores 2001 — 2001
Helpdesk Quality Assistance, IT Helpdesk communication efficiency with end users
RBV – Consultores 2000 — 2000
Microsoft Office 2000, Microsoft Office 2000 System operability and troubleshooting
RBV – Consultores 2000 — 2000
Website Development, JAVA - CSS - Microsoft FrontPage - Macromedia Dreamweaver - Macromedia Flash
Escola Secundária Marquês de Pombal-Lisbon
High School, Mathematics and Computer Science
Experience
NOESIS Portugal March 2014 - March 2015
L'AGENCE March 2013 - March 2014
DHV April 2012 - November 2012
BNP Paribas January 2007 - December 2011
Self Owned Business January 2005 - December 2007
Strongnet - Rua Castilho, 13D - 6º C 1250-066 Lisboa December 2003 - December 2004
Ecxo Portugal - Rua Padre Luís Aparício 10-4º Lisboa 1150-248 LISBOA May 2003 - November 2003
Servisis, Grupo Entreposto - Av. Dr. Francisco Luís Gomes, Lote 1 1800-181 LISBOA March 2001 - March 2003
Servisis, Grupo Entreposto - Av. Dr. Francisco Luís Gomes, Lote 1 1800-181 LISBOA January 2001 - February 2001
Skills
Key Performance..., VMware, Xen, VPN, VNC, Windows, XenClient, Desktop Management, Bareos, Service Desk, Citrix, Lotus Notes, Systems Management, Operating Systems, Altiris, XP, Security, Incident Management, Data Center, HP Openview, KPI, ITIL, Sametime, NAS, Blackberry Enterprise..., Windows Server, lighthttpd, IT Service Management, Iptables, whatchguard, Red Hat Linux, Microsoft Exchange, VMware ESX, System Deployment, JIRA, Catalyst, Active Directory, Hypervisor, Technical Support, Firewalls, Linux System..., Dell Desktops, Bacula, Powershell, Dameware, Citrix Metaframe, Escalation, Remote Assistance, WinSCP, Apache