Geneva Area, Switzerland
Technicien IT DFI SA
Information Technology and Services
Education
Cerfi 2012 — 2012
Chargé de support informatique, Support informatique
Terkane formation 2011 — 2011
Apple certified support professional, Mac OS X Lion
Lycée Jules Haag 2003 — 2005
BTS, Informatique et réseaux pour l'industrie et les services techniques
Lycée edgar faure 2000 — 2003
Baccalauréat, Génie electronique
Experience
DFi Service October 2014 - Present
DL Groupe pour Telios SA September 2014 - October 2014
Hôpitaux Universitaires de Genève Pour Telios SA July 2014 - October 2014
CeRFI January 2012 - June 2014
Avocis AG January 2011 - November 2011
Impact Sales and Marketing December 2010 - December 2010
CPM September 2010 - November 2010
Skills
Windows 7, Microsoft Word, Microsoft Office, VPN, Microsoft Exchange, Windows Server, Microsoft Excel, Customer Service, Active Directory, iPhone, Ticketing Software, Symphony, Hardware Support, Windows XP Professional, netviewer, Wireless Networking, service now, WLAN, VIP support, Strong Authentication, Novell, Hardware, TeamViewer, Apple, Outlook, ITIL, Windows XP, Workstations, OS X, Software Installation, Network Administration, VMware, Access, Windows, English, Server Administration, Hardware Diagnostics, Office 2010, Technical Support, Windows & Mac operating..., droit d'accès, Firewalls, French, Disk Encryption, VMware Workstation, Computer Hardware