Genève, Canton de Genève, Switzerland
Technicien Informatique Freelancer
Information Technology and Services
Education
CerFi 2015 — 2015
ITIL® Foundation Certificate in IT Service Management (ITILF), Sciences informatiques et de l''information et services apparentés, 78% de bonnes reponses
Ifage Genève 2012 — 2014
Certificat Technicien en Informatique, Windows server 2012, Windows 7 et 8, ITIL V3, HTML et CSS3
Université de Yaoundé 1, Licence en Biochimie 1988 — 1994
Licence ès Science biochimie, Biochimie
Experience
Freelancer March 2014 - Present
Isoker 2011 - 2014
Callexpert February 2011 - June 2011
Teleperformance October 2007 - February 2010
Skills
NTMS, Centres d'appel, Administrateur systèmes, XML, Networking, Centre d'assistance, Lotus Notes, Formation, Change Management, HLR, Analyste commercial, Inbound Marketing, Stratégie commerciale, ITIL, VMware, Technical Support, Leadership, Management, Project Management, Troubleshooting, Prestation de service, Développement commercial, Stratégie, Hardware installation, Installation logiciel, windows server 2012, Microsoft Office, CSS3, Télécommunications, HTML5, Windows 7, Serveurs, Active Directory, Gestion d'équipe, Cross Selling, Planification..., Software installation, ITIL® Foundation...