Rui Tiago Almeida Esteves
Geneva Area, Switzerland
IT Specialist
Information Technology and Services
Education
ESE 1996 — 1999
SS certificate, Linguistics - IT, Hi-school certificate
LAB4TECH 2011 — 2012
IKM certified, Information Technology, 72
LE BOSQUET 2011 — 2011
B2, French Language and Literature, B1
Vobis IT Formacao interna 2002 — 2003
Internal Cred., Information Technology
School C+S Dr Egaz-Moniz 1992 — 1996
PS , Elementary Education and Teaching
Experience
Alcon, a Novartis company - AMSA January 2014 - February 2015
Alcon, a Novartis company - APL August 2013 - December 2013
Swisscom February 2013 - July 2013
Professional improvement January 2011 - January 2013
Vobis January 2004 - June 2010
Inforlandia May 2000 - April 2003
8bits January 1998 - April 2000
Skills
Troubleshooting, Computer Security, Printers, Technical Support, Equipment Installation, IT Strategy, Software Installation, Help Desk Support, Escalations Management, Mobile Devices, System Administration, Account Management, cisco, IT Solutions, Printer Fleet Management, Computer Hardware, Cisco Technologies, Servers, Router Configuration, Windows Server, Active Directory, Software, Configuration Management, Windows, Hardware, Team Management, Computer Repair, Hardware..., Laptops, Information Technology, Ticketing, Testing, BMC Remedy..., Network Administration, Global Outlook, Computer Maintenance, Windows XP, SafeCom, Internet Troubleshooting, BMC Remedy, BMC Remedy Ticketing..., System Configuration, Windows 7, Hardware Support, Operating Systems, IT Service Management, Operations Management, IT Management, Back Office, Microsoft Office