Sankt Gallen Area, Switzerland
Customer Service Manager at Altenrhein Aviation
Airlines/Aviation
Education
Kalaidos Fachhochschule Schweiz 2011 — 2012
CAS, Business Management
ZfU International Business School 2009 — 2010
ZfU Certificate
IMAKA Institut für Management 1993 — 1996
Eidg. FA, Technical Commercial (Technischer Kaufmann)
Swissair Technikerschule 1982 — 1984
Aircraft Engineering
Experience
Altenrhein Aviation Ltd. August 2013 - Present
Cessna Aircraft Company January 2013 - July 2013
Jet Aviation March 2012 - December 2012
SR Technics Group September 2006 - February 2012
SR Technics Group May 2004 - August 2006
SR Technics Group February 2002 - April 2004
SR Technics France September 1999 - January 2002
Swissair, Swiss Air Transport Company Ltd. October 1996 - August 1999
Swissair, Swiss Air Transport Company Ltd. April 1996 - September 1996
Swissair, Swiss Air Transport Company Ltd. February 1990 - March 1996
Skills
Line Maintenance, Aviation Operations, A320, Aviation Industry, Maintenance & Repair, Budgeting, Customer Relations, Aviation Maintenance, EASA, Airworthiness, Negotiation, Civil Aviation, Purchasing, Business Planning, Customer Service, Invoicing, Aeronautics, MRO, Business Development, Team Building, Aircraft Management, Business Strategy, Business Aviation, Team Leadership, Change Management, Production Planning, Market Research, Avionics, Process Engineering, Strategic Planning, Aircraft, Regulatory Requirements, B2B, Mergers & Acquisitions, Contract Management, New Business Development, Aviation, Contract Negotiation, Production Managment, Event Management, CRM, Commercial Aviation, Aircraft Maintenance, Aerospace, Continuous Improvement, Account Management, Supplier Negotiation, Airlines, Marketing Communications, Marketing Strategy