Geneva Area, Switzerland
Project Manager at Ecole de PNL de Lausanne
Computer & Network Security
Education
Altran Eduction Service 2011 — 2011
ITIL FOndation V3
Microsoft 2003 — 2003
MCP, Multiple courses
Microsoft 2002 — 2002
MCP, Windows XP
Microsoft 2002 — 2002
MCP, Microsoft exchange
Microsoft 2001 — 2001
MCSE, Windows 2000
Microsoft 2001 — 2001
MCP, networks and TCP/IP
E.T.M. 1997 — 2000
Professional Musician, Music
RKC 1993 — 1993
Sound technician, Sound technician certificate
Commercial Federal Certificate of Capacity (CFC) 1990 — 1993
C.F.C., Commerce
Experience
Ecole de PNL de Lausanne February 2015 - Present
Ecole de PNL de Lausanne February 2015 - Present
SCRIPT October 2006 - Present
Alltitude SA September 2012 - January 2015
Altria August 2005 - September 2006
Philip Morris International, Lausanne November 2001 - October 2005
Blue Infinity 2001 - 2001
BNP-Parisbas, Geneva 2001 - 2001
Fadiese Music 1995 - 2000
Freelance 1995 - 2000
Skills
Service Delivery, Business Intelligence, VPN, Change Management, Project Management, Windows Server, Systems Analysis, Integration, Technical Support, Hardware, Customer Service, Incident Management, Analysis, Problem Solving, Networking, Software Documentation, XP, Customer Relations, Microsoft Office, Management, Microsoft Exchange, Business Process, People Management, Documentation, Windows Server 2008, PMI, IIS, Security, Active Directory, IT Service Management, Server Architecture, IT Operations, Windows Server 2003, IT Management, Process Development, Windows, Team Leadership, Service Management, Mac OS X, Project Planning, SLA, Planning, Network Administration, Windows 7, IT Audit, Unix, ITIL, Service Desk, Business Analysis