Zürich Area, Switzerland
Customer Experience Manager bei D.Swarovski Corp. AG
Luxury Goods & Jewelry
Education
Allegiance University 2014 — 2014
Allegiance Certified VOC Professional, VOC Professional Certification Program, 96%
Experience
D.Swarovski Corp. AG June 2013 - Present
Daniel Swarovski Corporation AG, CH- Männedorf 2000 - Present
Allegiance, Inc. September 2014 - 2014
D.Swarovski Corp.AG February 2000 - November 2013
D. Swaorvski Corporation AG 2000 - 2010
Skills
Event Planning, Customer Engagement, Kundenerfahrung, Customer Satisfaction, Web Content Creation, Social Media Consulting, Kundenzufriedenheit, Voice of the Customer, Luxusgüter, Voice of Customer, Italian, Coaching, Customer Support, Training, CMS, Customer Experience, Customer Service, Train the Trainer, Project Management, Content writing, Customer Care, Customer Driven, English, Französisch, Kundendienst, Customer Oriented, Voice of the Customer..., Projektmanagement, Wirtepatent