Geneva Area, Switzerland
Director of Internal Support CRM & Viper Specialist at Ovation Global DMC
Events Services
Education
Moevenpick Hotels & Resorts - Management Training 1993 — 1995
Hotel management (sales, marketing, HR)
ATHENA, Agents de Voyages 1992 — 1992
Graduate, Travel Agent & IATA/UFTAA 1st degree
Istituto Professionale Alberghiero Statale " G. Pastore" 1985 — 1986
Bachelor's degree, Hotel Management
Istituto Professionale Alberghiero Statale "E. Zegna" 1982 — 1985
Professional certificate, Food & Beverage sector, Hotel Management
Experience
Ovation Global DMC March 2011 - Present
MCI Group 2008 - Present
Ovation Global DMC June 2008 - June 2011
MCI Group 2002 - 2006
MCI Group 1998 - 2002
MCI Group 1997 - 1998
MCI Group 1996 - 1997
Moevenpick Hotels & Resorts 1994 - 1996
Skills
Travel Management, Catering, Banquets, Convention Services, Leisure Travel, Hotels, Hospitality, Food & Beverage, Event Planning, Corporate Events, Micros, Opening Hotels, Destination Marketing, CRM Integration, Incentive Travel, Intercultural Awareness, DMC, Hotel Management, Marketing Communications, Business Travel, Pre-opening, Strategic Partnerships, Sales, Congress, Budgets, Hospitality Management, Incentive Programs, Hospitality Industry, Resorts, Trade Shows, Viper, Opera, Revenue Analysis, Yield Management, Front Office, Guest Service Management, Event Management, Meeting Planning, Training, Sponsorship, Tourism, Marketing Strategy, Hotel Booking, Incentives, Management, Multilingual, Leisure, Public Relations, CRM, Rooms Division