Stockholm County, Sweden
Senior Process Manager at IBM Global Financing Business Support Operations
Financial Services
Experience
IBM European BSO Process ManagerIGF2008 - Present
IBM Svenska AB 2006 - Present
IBM 2008 - 2009
IBM Global Financing January 1999 - November 2005
IBM Global Financing January 1999 - November 2005
Softel 1993 - 1996
Softel Ltd., an IBM established company 1993 - 1996
IBM Israel Scientific Center 1983 - 1993
IBM Research 1983 - 1992
Mamram 1969 - 1974
Skills
Integration, Requirements Analysis, Vendor Management, MS Project, PMP, PMO, Program Management, Business Process..., SDLC, Solution Selling, Project Portfolio..., Project Management, Service Delivery, Business Process, IT Management, Microsoft Office, Software Project..., Team Leadership, Governance, Risk Management, Solution Architecture, Process Improvement, Agile Methodologies, Management Consulting, Change Management, Certified Project..., Incident Management, Cross-functional Team..., Outsourcing, Business Analytics, Enterprise Architecture, IT Outsourcing, CRM, Service Management, IT Strategy, Business Analysis, IT Service Management, Project Delivery, Business Transformation, Lotus Notes, Global Delivery, Pre-sales, Business Intelligence, Sla, Transition Management, Business Process..., ITIL, Shared Services, Cloud Computing, Software Development