Stockholm, Sweden
Chef Kundservice / Head of Customer Service at AMF Pension
Security and Investigations
Experience
AMF January 2015 - Present
CronWik Consulting AB August 2014 - Present
Folkia AS January 2014 - January 2015
mySafety Försäkringar AB June 2011 - January 2014
Tele2 Sverige November 2009 - June 2011
Canal Digital Sverige AB December 2004 - November 2009
Avanza Bank March 2003 - December 2004
Glocalnet / part of Telenor Sverige AB June 2002 - April 2003
ICA Banken 2001 - 2002
Skandiabanken 1998 - 2001
Skills
Credit Cards, Product Management, Telemarketing, Recruiting, Retail Banking, Sales Operations, Contact Centers, Project Management, CRM databases, Broadcast Television, Account Management, Banking, Mobile Payments, Sales Management, Change Management, Customer Satisfaction, Team Leadership, Business Strategy, Sales Process, Leadership, Service Management, Telecommunications, Inbound Marketing, Management, Financial Services, Forecasting, Service Delivery, B2B, Sales, Workforce Management, Business Analysis, Customer Service, Stock Market, Insurance, Call Center, Staffing Coordination, Operations Management, CRM, Customer Experience, Strategy, Coaching, Outsourcing, Call Centers, Training, Business Process, Customer Retention, Direct Sales, Team Management, Process Improvement, Call Center Development