Stockholm County, Sweden
ICT Service Manager Remote access & Strong authentication
Information Technology and Services
Education
BSI 2013 — 2013
ISO27001 Certified auditor
ITIL
Certified ITIL SS, SD, ST, SO&CSI, Certified
Experience
Ericsson January 2012 - Present
Ericsson IPX AB February 2010 - January 2012
Ericsson IPX AB 2008 - 2010
Ericsson February 2004 - June 2008
Ericsson 1998 - 2003
Ericsson Mexico 2001 - 2002
Ericsson October 1999 - April 2000
Skills
Computer Network..., Outsourcing, Telecommunications, Mobile Communications, Props, Transition Management, Customer Relations, ITIL, Team Management, IT Outsourcing, SS7, MS Project, eTOM, ISO 27001, Escalation Management, Contract Negotiation, Strong Authentication, Sourcing, ARIS, Team Leadership, WCDMA, IT Service Delivery, GSM, Mobile Devices, Network Operations, Operations Management, IT Security Operations, Project Planning, Supplier Negotiations, Customer Negotiations, Telecom Technologies, ISO27001, Citrix, IT Security Policies, IT Service Management, Telecommunication..., Service Management, Service Delivery, Telecommunications..., Global Sourcing, Customer Service, Juniper, Negotiation, Project Execution, Incident Management, Call Center, GPRS