Vastra Gotaland County, Sweden
Service Management Senior Advisor at byBrick Management
Management Consulting
Experience
byBrick Management September 2011 - Present
Skills
ITIL, COBIT, Process Development, Sla, Business Analysis, People Management, Change Management, Presenter, Management Consulting, Process Management, Business Alignment, Configuration Management, Business Process..., Process Simulation, Project Portfolio..., IT Transformation, IT Service Management, Customer Service, Education, Business Process, IT Governance, CMMI, Employee Training, Management, IT Strategy, Service Desk, Team Leadership, IT Operations, International..., Event Management, Incident Management, Process Improvement, Consultancy, Program Management, Service Management, ISO 20000, Cross-functional Team..., Problem Solving, IT Outsourcing, Customer Relations, Training & Development, Service Improvement, IT Management, Service Delivery, Managed Services, Governance, Quality Assurance, SLA, Outsourcing, Coaching