Karlskoga, Sweden
Onsite IT Support Engineer Team Leader at Transcom
Information Technology and Services
Education
Salesian School Chertsey
Experience
Transcom February 2013 - Present
Transcom June 2012 - January 2013
Stefanini TechTeam May 2011 - June 2012
MWB Business Exchange May 2010 - May 2011
British Gas October 2009 - May 2010
Dyno Group part of British Gas December 1999 - May 2010
Skills
Windows Server 2003, Active Directory, Service Delivery, English, Workstations, Security, Software Installation, Administration, DHCP, Operating Systems, Change Management, Windows Server, Managed Services, Backup Exec, Teamwork, Servers, Outsourcing, Windows 7, Blackberry Enterprise..., Hiring, SLA, Customer Service, IT Service Management, Laptops, ITIL, Desktop Support, Remedy, Customer Satisfaction, Windows Server 2008, Outlook, VPN, Troubleshooting, Excel, Documentation, XP, Service Desk, Testing, DNS, System Administration, Computer Hardware, Word, VMware, Management, Microsoft Office, SQL Server, Group Policy, Citrix, Switches, Windows, Incident Management