Stockholm, Sweden
IT Service Delivery Manager at Teleperformance Nordic
Information Technology and Services
Education
Tech College Aalborg 2000 — 2004
Electrician
Hjørring Private Realskole
Experience
Teleperformance Nordic September 2014 - Present
Teleperformance Nordic September 2013 - September 2014
Teleperformance Nordic January 2014 - May 2014
Teleperformance Nordic April 2011 - September 2013
Teleperformance Nordic March 2012 - January 2013
Teleperformance Nordic October 2008 - April 2011
Teleperformance Technical Help March 2006 - October 2008
Lytzen IT August 2000 - July 2004
Skills
Outsourcing, Project Planning, Firewalls, ITIL, Windows, Operating Systems, Customer Service, VMware ESX, Microsoft Exchange, IT Service Management, Software Installation, Databases, VPN, Microsoft Certified..., OS X, Training, Team Leadership, Servers, Hardware, Telecommunications, Switches, Network Security, Citrix XenServer, System Deployment, Data Center, Computer Hardware, WSUS, Troubleshooting, VMware, HP, IT Operations, Technical Support, Vendor Management, Microsoft SQL Server, Management, Service Desk, vSphere, Customer Satisfaction, Service Delivery, Security, TCP/IP, IT Management, System Administration, Avaya, Active Directory, Call Centers, Windows 7, Network Administration, Cisco Technologies, Windows Server