Lund, Sweden
Incident Analyst, Cloud Services
Information Technology and Services
Education
University of Camerino - Camerino, IT 2009 — 2010
Qualified by Italian Government to practice as a professional IT engineer, 143/200
University of Camerino - Ascoli Piceno, IT 2006 — 2009
Bachelor’s Degree in “Computer Science”, 97/110
Belgian-Italian Chamber of Commerce - Bruxelles, BE 2008 — 2008
Europrojecting consultant
Instituto Superiore Marchigiano Scienze Religiose – Ascoli Piceno, IT 2007 — 2007
Ecclesiastical Heritage Operator
University of Camerino, ENEA and ICCD – Rome, IT 2006 — 2006
e-Sigec operator
University of Camerino - Ascoli Piceno, IT 2002 — 2006
Bachelor's Degree in “Conservation of Cultural Heritage”, 108/110
Experience
Sitecore March 2015 - Present
Self-employed 1994 - Present
Atea Sverige AB October 2011 - September 2014
Gambro October 2011 - September 2014
Consorzio aSI April 2010 - October 2011
Comune di Marzi May 2010 - June 2010
Festival Della Creatività - Fortezza Da Basso, Firenze October 2007 - October 2007
Skills
Technical Support, Active Directory, BMC Remedy, Creative Commons, Python, Microsoft Office, Microsoft Certified..., Mobile Devices, ITSM, Outlook, Graphic Design, TeamViewer, Peripherals, SAP, FrontRange, Social Media, Blogging, Technical Services, Computer Software, Printers, Computer Hardware, Linux Server, ITIL, Bash, Content Management, Technical Documentation, REALbasic, eSigec, DSM, Netlabels, Windows, Microsoft Exchange, ServiceDesk, Mac OS, Windows Server 2003, System administration, Single Point of Contact, MCSA, SLA, IBM AS/400