Soderhamn, Sweden
CCMS SME Nordic Region på Teleperformance Nordic
Outsourcing/Offshoring
Education
Torsbergsgymnasiet 1994 — 1996
Mediaprogrammet (Gymnasium), Kommunikation och media
Celsiusskolan 1991 — 1994
Högstadiet
Lillboskolan 1985 — 1991
Låg/mellanstadiet
Experience
Teleperformance Nordic January 2013 - Present
Teleperformance Nordic December 2010 - December 2012
Teleperformance Nordic May 2010 - November 2010
Teleperformance Nordic April 2007 - April 2010
Egen verksamhet May 1996 - April 2009
Teleperformance Nordic November 2006 - May 2007
Teleperformance Nordic August 2005 - October 2006
Tiscali AB January 2003 - September 2003
Musikaffär'n i Bollnäs April 2000 - January 2003
Allmogefönster i Edsbyn AB October 2000 - December 2001
Skills
Swedish, Reporting & Analysis, Employee Training, Performance Reporting, Administration, Facebook, Technical Support, Service Delivery, Strategic Planning, Windows, Retail Sales, Organizational Structure, Leadership, Microsoft Excel, Nordics, Customer Experience, Project Coordination, Implementation..., Avaya, Team Coordination, Project Planning, CRM, Report Building, Business Travel, Outsourcing, Web Design, Report Writing, Contact Centers, Operations Management, Quality Assurance, Call Center, Training, Telecommunications, BPO, System Deployment, Online Advertising, Team Leadership, Invoicing, Business Planning, System Administration, Call Centers, Board of Directors, Project Management, Call Center Development, Team Management, Customer Satisfaction, Customer Service, English, Music Industry, Inbound Marketing