Mures County, Romania
Customer Care Team Leader at TotalStay Group
Translation and Localization
Education
Lucian Blaga Universtity - Sibiu 2007 — 2011
Bachelor’s degree, Law school
Lucian Blaga Universtity - Sibiu 1999 — 2002
Bachelor’s degree, translator -interpreter / Romanian/English/French
Experience
TotalStay Group July 2012 - Present
Totalstay Group January 2011 - July 2012
SC Nacri Confort SRL May 2007 - January 2011
Skills
Business Development, Training, Budgets, Online Advertising, B2B, Online Travel, Leadership, Time Management, Account Management, CRM, Sales Management, Travel Management, Team Building, Microsoft Word, Business Travel, Business Strategy, Hotels, Travel Technology, English, Tour Operators, E-commerce, Coaching, Airlines, Teamwork, Negotiation, Customer Experience, Yield Management, Customer Satisfaction, Hospitality Industry, Communication, Revenue Analysis, Call Centers, Leisure Travel, Contract Negotiation, Hotel Booking, Sales, Leisure, Team Leadership, Hospitality Management, Social Media Marketing, Team Management, Marketing, Customer Service, Hospitality, Management, Tourism, Marketing Strategy, Public Relations, Event Management, Online Marketing