Bucharest, Romania
Lean Change Manager at Raiffeisen Bank Romania
Telecommunications
Education
Al. I. Cuza University of Iasi, Faculty of Economics and Business Administration, Marketing and Business Communication 2008 — 2010
Master, English, Marketing, Business Negotiation, Promotions, Product Strategy, Price Strategy, Commerce
Al. I. Cuza University of Iasi, Faculty of Economics and Business Administration- Marketing 2005 — 2008
University graduate, Marketing, Economics, Business Communication, Finance, Product Strategy, Price Strategy, etc.
Skills
PMP, Service Management, Team Leadership, Security, ITIL v3 Foundations..., SLA, My SQL Basics, IT Service Management -..., Networking, Customer Service, Managed Services, Databases, Agile Project Management, IT Service Management, Service Delivery, GSM System Survey, Customer Satisfaction, Telecommunications, ITIL SERVICE TRANSITION, Project Management, Spanish, WCDMA, Software Documentation, Team Management, ITIL, Fluent English, Analysis, Management, Change Management