Antwerp Area, Belgium
Senior Service Delivery Manager at Microsoft
Information Technology and Services
Experience
Microsoft January 2015 - Present
Unisys April 2014 - January 2015
Microsoft January 2012 - March 2014
Microsoft April 2010 - March 2014
CSC January 2010 - March 2010
CSC January 2004 - March 2010
CSC February 2009 - December 2009
CSC February 2007 - February 2009
CSC September 2006 - February 2009
CSC April 2006 - July 2006
Skills
Pre-sales, Managed Services, IT Outsourcing, Process Improvement, IT Governance, Sla, Account Management, Global Delivery, HP, Chocolate, Enterprise Architecture, Management, IT Strategy, PMO, Disaster Recovery, Solution Architecture, Pre-Sales Technical..., Pre-Sales Consulting, Outsourcing, PMP, Project Management, System Deployment, Process Management, Service Management, Offshoring, Process Development, Microsoft Technologies, Enterprise Software, ITIL, Project Delivery, IT Operations, ISO 20000, Project Portfolio..., Service Improvement, Change Management, People Management, IT Service Management, IT Financial Management, Infrastructure, ITIL Certified, IT Management, Servers, Team Management, Six Sigma, Service Delivery, Program Management, Problem Management, Incident Management, Windows Server, Business Continuity