Brussels Area, Belgium
Helpdesk Analyst chez Getronics BeLux
Information Technology and Services
Education
Centre de formation Interface 3. 2003 — 2004
Wndows2003 Server-Network
Cooremans 2000 — 2002
Commercial Sciences
A.R.Gatti de Gamond
CESS, Comptabilité et commerce / gestion
Experience
Getronics BeLux February 2015 - Present
Getronics BeLux 2008 - January 2015
Itelco September 2007 - September 2008
Techcity 2006 - 2007
Skills
Service Desk, Firewalls, Incident Management, SCCM, XP, VPN, TCP/IP, IT Management, Cisco Technologies, Security, Switches, Windows 7, Data Center, Call Centers, Active Directory, Operating Systems, Centre de services, IT Service Management, Cisco IOS, ITIL, Windows Server, Network Design, DHCP, Network Administration, IT Operations, System Administration, HP, Virtualization, Service Delivery, WAN, System Deployment, Servers, VoIP, Gestion des incidents, Troubleshooting, DNS, Windows, Service Management, Help Desk Support, Microsoft Exchange, Hardware, IT Outsourcing, Citrix, BMC Remedy, Network Security, VMware, Technical Support, Cluster