Belgium
Customer Support at Cisco
Consumer Services
Education
Mutah University 2005 — 2008
Bachelor's degree, English Language and Literature, General, Very Good
Experience
Cisco December 2014 - Present
Cisco Systems November 2009 - May 2014
Cisco/ estarta solutions 2010 - 2014
Universal Schools August 2008 - June 2009
Skills
ASA, Networking, LAN-WAN, IPSec, Customer Satisfaction, MS Office (Word, Excel,..., LAN Switching, Customer Oriented, WAN, Cisco IOS, EIGRP, OSPF, Routing Protocols, VoIP, TCP/IP, CCNA, Unified Communications, Routers, BGP, VPN, VLAN, Routing, Data Center, Cisco Routers, QoS, Outlook, Switches, Cisco Call Manager, Cisco Technologies, Network Security, Trust, Cisco Nexus, RIP, Cisco Certified