Brussels Area, Belgium
IT Service Manager at Wolters Kluwer Transport Services
Information Technology and Services
Education
Polytechnic Häme 1994 — 1997
Bachelor’s Degree
Experience
Teleroute.com May 2001 - January 2010
Cable & Wireless September 2000 - April 2001
IBM Global Services Finland September 1997 - August 2000
Nokia Telecommunications January 1997 - August 1997
Skills
Cloud Computing, Information Technology, End User Training, European Integration, MPLS Networking, Infrastructure, Microsoft Technologies, Service Management, Firewalls, ITIL, IT Service Management, Technical Support, MPLS, IT Operations, Incident Management, IT Outsourcing, Service Delivery, VoIP, ICT Governance, SaaS, Information Security..., Cisco Technologies, Virtualization, Budget Process, Outsourcing, VMware, IT Management, Video Conferencing, Servers, Networking, Integration, End User Computing, IT Strategy, Contact Centers, Data Center, Citrix, Information Security, Enterprise Architecture, Management, Network Architecture, Active Directory, Managed Services, Telecommunications, Disaster Recovery