Gent Area, Belgium
Process Analyst at ALTEN BELGIUM
Information Technology and Services
Education
IHOSS (Instituut Hoger Onderwijs Simon Steven) 1992 — 1993
Toegepaste Informatica
Vrij Technisch Instituut Brugge 1987 — 1992
A2, Industriële Informatica
CVO COOVI Volwassenenonderwijs
Experience
ALTEN BELGIUM January 2011 - Present
Belgian Federale Police May 2002 - Present
Aubay May 2002 - December 2010
Econocom June 1996 - February 2002
Skills
Technical Training, Service Desk, Process Improvement, Social Skills, Operating Systems, SQL, Technical Support, Service Delivery, Windows, French, Integration, Linux, Incident Management, Databases, Analysis, Security, Communication, IT Management, Windows XP, System Administration, Troubleshooting, Artemis, Software Project..., Testing, Project Management, Problem Solving, Active Directory, TCP/IP, IT Service Management, Get SMC, Microsoft SQL Server, Consultancy, Virtualization, XP, English, Dutch, ITIL, Consulting, ICT