Antwerp Area, Belgium
Experienced Coach and Trainer in (after) Sales Management & Customer Care
Retail
Education
C.V.O.- Antwerpen 2012 — 2012
Associate's Degree, HBO-Informatica, c#
KHK Kempen 1998 — 2002
graduaat, Bedrijfsmanagement
van Maerlantlyceum eindhoven 1978 — 1982
Experience
Fnac Belgium October 2005 - Present
Fnac Belgium, Wijnegem February 1997 - October 2005
Fnac Belgium, Antwerpen October 1987 - February 1997
Skills
Office Administration, Consumer Behaviour, Coaching, Team Management, Store Management, Dutch, Merchandising, Event Management, Consumer Electronics, Customer Oriented, Customer Service, German, Customer Satisfaction, Problem Analysis, Business Strategy, Problem Solving, Team Building, Negotiation, Visual Studio, English, Change Management, Training, Management, Communication Training, Marketing Strategy, Recruiting, Retail, Customer Insight, Sales, Organizational Learning, Sales Management, Team Leadership