Brussels Area, Belgium
One Source Site Manger at PerkinElmer
Chemicals
Education
Sint Aloyisius College Geel 1980 — 1986
College Degree, Ict and economics
Experience
PerkinElmer September 2014 - Present
Agilent Technologies Belgium SA/NV (LSCA) March 2012 - April 2014
Sitel Belgium January 2011 - January 2012
Telenet September 2009 - December 2010
KBC Bank 2006 - 2009
KBC Bank 2004 - 2006
KBC Bank 2003 - 2004
KBC Bank 2001 - 2003
KBC Bank 1997 - 2001
KBC Bank 1996 - 1997
Skills
Avaya, Customer Experience, Process Improvement, Operational Excellence, Sales, Employee Engagement, Process Management, Contact Centers, Performance Management, Business Process..., Analytical Skills, Telecommunications, Customer Service, Business Development, Operations Management, Analysis, Management, Call Center, Quality Management, Cross-functional Team..., Account Management, SQL, Forecasting, Outsourcing, Call Centers, CRM, Project Management, Team Leadership, Six Sigma, Contract Negotiation, Change Management, Strategy, B2B, Team Management, Business Intelligence, Coaching, P&L Management, Sla, Workforce Management, Customer Satisfaction, Reporting & Analysis, SAP, Microsoft Excel, Service Delivery, Budgets, Leadership, Financial Analysis, Integration, Business Analysis, Vendor Management