Brussels Area, Belgium
Senior agent trainer chez IPG Contact Solutions
Insurance
Education
Ecole Industrielle de Marchienne Au Pont 2002 — 2004
Agrégation FSMA accès au courtage en assurances et crédits, Assurances IARD, Vie et non vie, placements et crédits, Grande distinction
ISFEC 1990 — 1992
Bachelier Marketing, Marketing / gestion du marketing, général
sainte marie la louvière 1982 — 1989
humanités supérieures
Febelfin Academy
Agrégation MIFID, grande distinction
Experience
IPG Contact Solutions November 2013 - Present
Assurfina Les Assurances Populaires November 2012 - November 2013
Immotheker January 2007 - December 2012
PV ASSURANCES January 2000 - December 2006
BHW Bausparkasse AG January 1998 - December 1999
AGF January 1995 - December 1997
Skills
PowerPoint, Call Centers, prêt à tempérament, Talent Management, Training Delivery, General Insurance, Life Insurance, responsable qualité, conflit management, Production Planning, Monitoring, Business Strategy, Proplan, Protime, Programme Altitude, Sales, Client Services, Outlook, Inbound Marketing, B2B, Outbound Marketing, assurances vie, assurances IARD, Team Management, Placements, sales insurance, Banking, Customer Service, Performance Management, Change Management, HR Consulting, Insurance Training, Word, Coaching, Microsoft Excel, Direct Sales, Sales Trainings, Microsoft Word, Talent Acquisition, specialiste credit..., Insurance