Copenhagen Area, Capital Region, Denmark
Customer Care manager/ Leder af Kundeservice
Oil & Energy
Education
SHL 2012 — 2012
Certified OPQ32. Certified VERIFYCertified MQ, HR
Akademi merkonom fag 2011 — 2011
Merkonom, Ledelse i praksis
HR solutions 2011 — 2011
Certified Extended DISC, HR
PROBANA Management 2010 — 2011
HRK - BA level, HR Consultant BA level
Akademi merkonom fag 2002 — 2003
Merkonom, Organisation & Ledelse
Niels Brock 1996 — 1999
International Business Baccalaureate, International marketing & economy
Experience
Natur-Energi A/S - Gul Strøm A/S September 2014 - Present
GoExcellent Denmark A/S November 2012 - May 2014
Secunia February 2011 - November 2012
If P&C Insurance January 2008 - December 2010
TDC Mobil Norden January 2006 - December 2007
Speednames Inc. January 2002 - December 2005
TDC Forlag De Gule Sider January 1999 - December 2002
Skills
Customer Satisfaction, Organizational..., Sales, Customer Service..., Team Leadership, Team Management, Direct Sales, Selling, Outsourcing, Training, Personnel Management, Performance Management, Human Resources, Recruitment/Retention, Change Management, Sales Recruitment, SaaS, Team Building, Sales Process, Account Management, Operations Management, Talent Management, Business Strategy, Sales Management, Business Development, Management, HR Policies, Sales Operations, B2B, Interviews, Strategy, Analysis, Management Consulting, Employee Relations, HR Consulting, Hiring, Employee Engagement, Customer Retention, CRM, Group leader, Customer Service, Recruiting, Key Account Management, Employer Branding, People Management, Coaching