Copenhagen Area, Capital Region, Denmark
Kundeservicechef at Swipp
Financial Services
Education
Handelshøjskolen i København / CBS 2011 — 2015
Hd, Project Management / Economics
KBH nord 2005 — 2008
HHX, Information Technology
Experience
Swipp - hele Danmarks mobilbetaling June 2015 - Present
LN Eurocom Tele Services A/S September 2013 - January 2015
LN Eurocom Tele Services A/S June 2010 - September 2013
Skills
Management, Team Management, Process Improvement, Telemarketing, Project Planning, Coaching, ITIL, Vendor Management, Sales Management, Outsourcing, Business Development, Customer Satisfaction, Negotiation, Analysis, Service Delivery, Call Center, Training, Product Management, Sales, Business Process..., Operations Management, Business Analysis, Troubleshooting, English, Team Leadership, CRM, Customer Service, Customer Experience, Management Consulting, Workforce Management, Leadership, Account Management, IT Management, Telecommunications, B2B, Performance Management, IT Service Management, Strategy, Project Management, Call Centers, Business Strategy, Contact Centers, Direct Sales, Change Management