Angers Area, France
Coordinateur Service Desk chez HelplineVictoria
Information Technology and Services
Education
IUT Angers 2008 — 2009
Licence Professionnelle en Management Intégré, Qualité, Sécurité, Environnement
IUT Angers 2006 — 2008
DUT de Génie Biologique option Analyses Biologiques et Biochimiques
Lycée Chevrollier, Classe Préparatoire 2005 — 2006
Physique Technologies, Sciences de l'Ingénieur (PTSI)
Experience
Helpline-Victoria January 2014 - Present
Helpline-Victoria February 2012 - December 2013
BeQuiz SARL September 2009 - September 2012
Crédit Mutuel July 2010 - January 2012
Le Cèdre March 2010 - July 2010
Crédit Mutuel October 2009 - February 2010
ESCAT (Armée de Terre) February 2009 - August 2009
Centre d'Oncologie Paul Papin April 2008 - June 2008
Skills
ISO 17025, English, Spectrophotometry, Risk Management, PowerPoint, Analytical Chemistry, Chromatography, IT Outsourcing, Help Desk Support, ITIL, Lotus Notes, Microsoft Word, Statistics, Microsoft Excel, ISO 22000, Questionnaires, Molecular Biology, Outlook, Organic Chemistry, Private Banking, Retail Banking, ISO 14001, Microsoft Office, Iso 9000, Reporting & Analysis, Affinity Chromatography, Chemistry, Gas Chromatography, Teaching, Call Center, Loans, Mass Spectrometry, Banking, Customer Oriented, Anglais, Pharmacology, Piloting, HPLC, MS Excel Pivot Tables