Modena Area, Italy
Team Leader Contact Center Esperta in Comunicazione Persuasiva presso in.Logika Srl
Marketing and Advertising
Education
Istituto tecnico Industriale Statale Fermo Corni
elettronica e telecomunicazione
Experience
in.Logika Srl April 2014 - Present
Proxima srl February 2011 - January 2014
Mediatrade January 2009 - October 2010
Skills
Project planning, Assistenza clienti, Change management, Customer engagement, Customer retention, Soddisfazione del..., PowerPoint, Lingua inglese, Microsoft Word, CRM, gestione e..., Customer experience, Contact center, Microsoft Office, Marketing, Team Management, Customer Service, Training, Microsoft Excel, Gestione team, Telecomunicazioni, Lavoro di squadra, Call center, Formazione